What
is the My Search Bar?
How do I "uninstall" the
My Search Bar?
Will the My Search Bar work with my Web browser?
To find out what version your browser is, try this...
What are the system requirements for installing the My Search Bar?
Does the My Search Bar track where I go on the Internet?
How can I feel safe knowing the My Search Bar is not "spyware"?
Can I search the Web with the My
Search Bar?
Can I hide the My Search Bar on my browser?
How do I customize the My Search Bar?
How do I add or modify buttons on the
My
Search Bar?
How do I change the layout of the My
Search Bar?
How do I add links to the My Search Bar?
How do I change my default Search button?
The
My
Search Bar says, "Retrieving buttons from My Search..."
I installed the
My Search Bar, but it does not appear. Why?
I cannot find
"My Search Bar" in my Interent Explorer toolbars menu.
The
Toolbar
was on my Internet Explorer browser but now it's gone. What happened?
What is the My Search Bar?
The My Search Bar installs directly onto your Web browser. Its design allows you to easily
search the Web using a variety of popular search engines at your fingertips.
It also offers you the ability to add your own personalized buttons and
links for one-click access to all your favorite sites and pages on the
Internet. The My Search Bar is free to use.
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How do I "uninstall" the My Search Bar?
You can easily uninstall the My Search Bar using the instructions below:
Close all open Web browsers
From the "Start" menu in Windows, select "Control Panel", and then select "Add/Remove Programs"
Select "My Search Bar"
Click "Change/Remove"
The My Search bar will be uninstalled. However, if you reopen your Web browser, and still see the My Search Bar, you may need to restart your computer for the uninstall process to be completed.
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Will the My Search Bar work with my Web browser?
The My Search Bar will work with the most recent versions of Internet Explorer and Netscape Navigator. The
Search Bar is fully compatible with Internet Explorer versions 5.0 and above. The
Search Bar is compatible with Netscape Navigator versions 4.0 through 4.79. The
Search Bar is not compatible with browser versions below 4.0 and currently is not compatible with Netscape 6.0 and 7.0.
To find out what version your browser is, try this:
Internet Explorer: Go to the Help menu located at the top of your browser. Select "About Internet Explorer." A box will appear that tells you what version you have.
Netscape Navigator: Go to the Help menu located at the top of your browser. Select "About Navigator." A page will appear that tells you the name of the browser (Navigator or Communicator) and the version.
Note to AOL Users: The My Search Bar is designed for use with standard Web browsers and currently will not function within AOL's software or its built-in Web browser. However, you can use
My Search Bar on any supported browser you launch while you are connected to the Internet through AOL.
Note to WebTV Users: The My Search Bar currently does not function with the WebTV interface.
Note to CompuServe Users: The My Search Bar is designed for use with standard Web browsers and currently will not function with the browser supplied by CompuServe.
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What are the system requirements for installing the Toolbar?
The My Search Bar is currently available for Windows 95, Windows 98, Windows NT 4.0, Windows XP, Windows ME, and Windows 2000. The
My Search Bar software and cache require only 300k of disk space on the disk drive containing your windows directory (usually the C: drive). If you are currently able to run a supported Web browser on your computer, you should be able to install and run the
My Search Bar. In particular, your Web browser and the My Search Bar require a 486 or newer, compatible processor, 16 MB of RAM, VGA display (SVGA is recommended), a mouse or similar pointing device, and Internet access.
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Does the My Search Bar track where I go on the Internet?
The My Search Bar does not monitor or report back to My Search information about where you are traveling when you leave the My
Search service, or what you do on other Web sites.
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How can I feel safe knowing the My Search Bar is not "spyware"?
The following should help clarify that the My Search Bar is NOT spying on you and that we take guarding your privacy seriously.
The
My Search Bar DOES NOT track, collate or aggregate any information about a user when the user is NOT on the My
Search service.
The
My Search Bar DOES NOT collect information stored on your user system and DOES NOT upload information from your computer system to My
Search.
The
My Search Bar IS subject to My Search's Terms of Service and Privacy Policy.
The
My Search Bar can be uninstalled from the "Add/Remove Programs" Control Panel. In this case, all of the toolbar's registry settings that hook the
My Seach Bar into your Web browser are deleted. It is also safe to delete the
My Search Bar's executable code without uninstalling the toolbar. The My
Search Bar's executable code is (by default) installed in a sub-directory of
"\Program Files\My Search\My Search Bar" on the user's drive containing their Windows directory.
Installation of the
My Search Bar DOES NOT change the signature of any email or newsgroup clients or cause such clients to advertise the My Search service.
Our intention was to build a toolbar that would be of value to our users by
always providing easy access to a number of popular search engines, while
offering the ability to personalize the My Search Bar to provide one-click
access to any site or page on the Web. At the same time, we take the privacy concerns of our users seriously and we have tried to design the
My Search Bar out of respect for these concerns. We believe that we have succeeded and will continue to work on improving the
My Search Bar with these concerns in mind.
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Can I search the Web with the My Search Bar?
Yes! In fact, the My Search Bar allows you to search the Web using a number of
popular search engine options. You can look up images, MP3s, people and more
- as well as perform a general Web search - using either My Way Search
(powered by Google), AltaVista, AlltheWeb, Ask.com or LookSmart. All this can be done right from the
My Search Bar. Finding
what you're searching for has never been easier or more convenient.
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Can I hide the My Search Bar from my browser?
If you are using Internet Explorer 5.0 or above, you can hide the My Search Bar by doing the following:
Go to the "View" menu at the top of your browser.
Select "Toolbars"
Click
"My Search Bar" to hide; click again to unhide.
If you are using Internet Explorer 4.0 you cannot hide the My Search Bar. If you are using any version of Netscape Navigator, you cannot currently hide the
My Search Bar.
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How do I customize the My Search Bar?
To customize the My Search Bar, click on the "My Search" button on the
toolbar.
You will be shown the following customization options:
Add/Remove Buttons: This option allows you to
choose a default search provider button, as well as add other search
provider buttons and your own personalized buttons that you would like to
see appear on your My Search Bar.
Change Order of Buttons: This option allows you to customize the order in which your selected
buttons are displayed on the My Search Bar.
Edit Personalized Buttons: This option allows you to customize your personalized buttons and links.
Change Default Search Provider: This option allows you to choose a default search provider button or change your current settings.
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How do I add or modify buttons on the Toolbar?
Go to the "Personalize My Search Bar" page by selecting "Add/Remove Buttons" from the
"My Search" button on the Search Bar. On this page you are able to select which buttons you wish to have displayed on your
My Search Bar. You can select up to 5 search providers as well as 5 personalized buttonsfrom the available list to have displayed on your Search Bar.
Once you have selected the buttons that you would like to display on your Search Bar, click "Finished"
when done, click "Change Layout" to change the order of the buttons on your Search Bar, or click "Edit My Buttons" to edit
your personalized buttons.
Note: If you choose to include more buttons than will fit across the Search Bar at one time, you can find the remaining buttons at the right side of the
Search Bar under the
"More>>" button. Clicking on this button will show you a list of the remaining buttons that will not fit within the
Search Bar.
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How do I change the layout of the My Search Bar buttons?
Once you have selected the buttons that you would like to display on your Search Bar, click on the "Change Layout" button on the
"Personalize My Search Bar" page. (Or from your Search Bar, click the
"My Search" button and select "Change Order of Buttons.") On this page you are able to specify the order in which the buttons are displayed on the
Search Bar.
Click a button name in the "button order" box and then click the up and down arrow buttons to move it up or down within the list of buttons. Buttons that you move to the top of this list will display immediately to the right of the Search box on the My Search Bar.
To remove a button, click a button name and then click the "X" button to the right of the "button order" box.
When you have placed the buttons in the order which you would like them displayed, click
either "Finished" if you are done, "Add More" to add more buttons to your toolbar, or "Edit
My Buttons" to further customize your My Search Bar buttons.
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How do I add links to the My Search Bar?
If you have chosen to add any of the personalized buttons to your My Search Bar, this page will allow you to customize each individual button with specific links of your choosing.
To customize any of the personalized buttons, select the button that you would like to customize from the list at the top.
Note: If you wish to customize any of the personalized buttons, you will have to have already selected them within the
"Personalize My Search Bar" page.
Personalized Button Customization
Button Title: This is how the particular button will be labeled on the My Search Bar. If you leave this field blank, your toolbar will display "My Button X" where "X" is the default button name.
Button URL: Enter in the URL of the page that you would like this button to point to. By clicking on this button, you will then be taken directly to that page.
Button Icon: Select, from the displayed options, the icon that you would like to be shown for that particular button.
Edit/Add links in button
You can customize additional links within each button that will display within the drop down list when clicking the arrow next to each button. To do so, enter in the link name as you would like it displayed on the list as well as the URL of the page that you wish to point to. Click on the "Add>>" button to add the new link to the list for this
button
To change the order in which these additional links are displayed within the button drop-down menu, click the link name in the right box and then click the up and down arrow buttons to move it within the list.
To remove a link form this list, click on the link you wish to remove and then click the "X" button.
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How do I change
my default Search button?
If you want to change the search provider that your My Search Bar defaults to when you enter a search (in other words, the first search button to the right of the search box), click the "My Search" button and choose
"Change Default Search Provider."
You have the
option of changing your default search provider from a list of all My Search
Bar search providers. You may also add or remove My Search Bar search
buttons - or your personalized buttons - while on this page.
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The My Search Bar says, "Retrieving buttons from My Search..."
In some cases, this will happen when you first launch your browser. Retrieving buttons should not last more than 10 seconds. If it takes longer than 10 seconds, you might not be connected to the Internet. You must first connect to the Internet using a network login or ISP account.
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I installed the My Search Bar, but it does not appear. Why?
The toolbar may be hidden. If you have Internet Explorer, do the following to unhide the
My Search Bar:
Go to the "View" menu at the top of your browser
Select "Toolbars"
Click
"My Search Bar" to unhide the Toolbar
Microsoft has reported a significant bug with versions of Internet Explorer between 5.0.0.0 and 5.00.2919.0. If your Internet Explorer version number is within this range and your computer's operating system is Windows NT or Windows 2000, you should upgrade to the latest version of Internet Explorer. The bug in these versions may prevent you from successfully using the My Search Bar.
To find out what version of Internet Explorer you have, go to the Help menu located at the top of your browser. Select "About Internet Explorer." A box will appear that tells you what version you have.
If at some point you uninstalled the My Search Bar, and you are using a Microsoft browser, you may experience difficulty seeing it right away if you attempt to re-install it. The easiest way to make the My Search Bar reappear is to close and restart your Web browser.
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I cannot find "My Search Bar" in my Internet Explorer toolbars menu.
There is a known bug with certain versions of Internet Explorer that will cause the My Search Bar to be labeled "Radio" under the toolbars list. If this is the case with your browser, you'll need to do the following to hide or unhide the My Search Bar:
Go to the "View" menu at the top of your browser
Select "Toolbars"
Click on each instance of "Radio" until you see the Search Bar hide/unhide
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The My Search Bar was on my Internet Explorer browser but now it's gone. What happened?
On certain occasions when using Internet Explorer 5.0, you might notice the My Search Bar is not visible when you re-launch the browser. If this happens, do the following:
Go to the "View" menu at the top of your browser
Select "Toolbars"
Click
"My Search Bar" to restore the Toolbar on your browser.
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